Privacy Policy

Introduction

This Privacy Policy applies to information collected through the Edstrat Design Labs website and through communications arising from website enquiries.

By using this website or voluntarily submitting information to us, you acknowledge that your information may be handled in accordance with this policy and applicable law.

Information We Collect

We may collect personal information that you voluntarily provide when you complete our contact form, email us or otherwise communicate with Edstrat Design Labs.

This information may include:

• Your first name and last name
• Your email address
• The name of your organisation or institution
• The type of project or service you are interested in
• Information about your project, programme or organisational needs
• Any other information you choose to include in your enquiry or subsequent correspondence

Please avoid submitting confidential, commercially sensitive or unnecessary personal information through the website contact form.

How We Use Your Information

We may use information provided to us to:

• Receive, review and respond to your enquiry
• Understand your organisation's learning, programme or consulting requirements
• Discuss a potential professional engagement
• Prepare meetings, proposals, service information or follow-up communication
• Provide services requested by existing or prospective clients
• Maintain appropriate business and correspondence records
• Improve the usability, performance and security of our website
• Meet legal, regulatory, contractual or administrative requirements

We will not use information submitted through the website for purposes that are materially unrelated to the reason for which it was provided, unless permitted by law or separately communicated to you.

Basis for Processing Information

We process information when you voluntarily provide it for a specific purpose, such as requesting information, initiating a professional conversation or seeking our services.

Information may also be processed where reasonably necessary to respond to your request, take steps towards a potential engagement, fulfil an existing engagement, comply with applicable law or protect legitimate business and legal interests.

Information Sharing and Service Providers

Edstrat Design Labs does not sell, rent or trade personal information submitted through this website.

We may use trusted third-party service providers to support the operation of the website and the handling of enquiries. For example, information submitted through the contact form is transmitted using Formspree, a third-party form-processing service.

Information may also be disclosed:

• To professional advisers or service providers where reasonably necessary
• To comply with a legal obligation, lawful request or regulatory requirement
• To investigate misuse, fraud, security concerns or potential violations of our rights
• In connection with a corporate restructuring, merger or transfer of relevant business operations, subject to applicable safeguards

Third-party service providers may process information in locations outside your country. Their handling of information is governed by their own privacy terms and applicable legal obligations.

Cookies and Technical Information

The website does not currently use advertising cookies or behavioural advertising technologies operated directly by Edstrat Design Labs.

When you access the website, limited technical information may nevertheless be processed automatically by our hosting provider or third-party resources used by the website. This may include your Internet Protocol address, browser type, device information, operating system, referring page, date and time of access and basic website activity.

The website uses externally hosted font resources and may contain links to third-party platforms. These third parties may process limited technical data in accordance with their own privacy practices.

You may control or delete cookies through your browser settings. Disabling certain browser features may affect the operation of some websites.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to an enquiry, manage professional correspondence, evaluate or deliver an engagement, maintain appropriate business records, resolve disputes or comply with legal obligations.

The appropriate retention period may vary according to the nature of the enquiry, whether a professional relationship is established and any legal or contractual requirements that apply.

When information is no longer reasonably required, we may securely delete, anonymise or archive it in accordance with applicable requirements.

Data Security

We use reasonable administrative, organisational and technical measures intended to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, email transmission, internet service or electronic storage system can be guaranteed to be completely secure. You should therefore exercise care when deciding what information to submit electronically.

Your Choices and Rights

Subject to applicable law and any relevant exceptions, you may contact us to:

• Ask whether we hold personal information about you
• Request access to information you have provided
• Request correction of inaccurate or incomplete information
• Request deletion of information that is no longer required
• Withdraw consent where processing is based on consent
• Raise a question or concern about our handling of your information

We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law, contractual obligations or legitimate record-keeping requirements.

Third-Party Websites and External Links

This website may contain links to external websites or platforms, including professional networking services.

Edstrat Design Labs does not control and is not responsible for the content, security or privacy practices of third-party websites. You should review the privacy notices of those services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.

The revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

Contact Us

Questions, requests or concerns regarding this Privacy Policy or the handling of personal information may be directed to: